The staff were especially kind and accommodating.

I encountered serious issues during my stay. The air conditioner was extremely noisy, which made it hard to get a good night's sleep. Also, the toilet broke down and required maintenance multiple times, causing me great inconvenience. On the last night, I didn’t want to move to another room, but the situation left me frustrated.

The service was exceptional with friendly staff who go the extra mile. The cleanliness was spot on and the comfortable bedding ensured a great night's sleep.

A simple breakdown of my experience

Upon arrival, I was pleasantly surprised by the warm welcome and exceptional service. The rooms are not only clean but also equipped with a fridge and a coffee machine. A highlight was the breakfast buffet, which offered a variety of delicious choices, ensuring a great start to my day. The experience exceeded my expectations!

enjoy parks and restaurants within easy walking distance

my stay was fantastic, with clean rooms and a great breakfast buffet. Being just about 500 meters from the beautiful bosque park and a quick 5-minute walk to several delicious restaurants including the melting pot. it's a perfect spot for both relaxation and exploration.

We had a wonderful time at this hotel, especially for my family with children. The location was perfect, and we enjoyed the impressive Independence Day celebrations in Addison, complete with great fireworks shows. The cleanliness of the room was a pleasant surprise, exceeding our expectations.

My kids wished there was a pool on-site to cool off after the hot days of exploring. It would be great for families if there were more fun activities available within the hotel.

I had an amazing stay! The breakfast spread was delicious and had healthy options, and the competitive room rates made it so worth it. The room was a bit cozier than the website photos suggested, though.

The cleanliness was impressive. I found minimal dirt even after a thorough inspection with disinfectant wipes. Facilities were modern and comfortable, making for a surprisingly pleasant stay amidst a hectic schedule.

After a long day of traveling, I was so grateful for the warm welcome I received, and the upgrade to a nicer room was a fantastic surprise! The outdoor pool was perfect for unwinding, and I loved snacking on the tasty treats available. The only thing I noticed was that the room could have been a bit cleaner, but overall it was a memorable stay! 😊

Upon arrival, I noticed a weird smell in the room and bathroom. thankfully, it dissipated quickly. While I expected maid service during my stay, none appeared until we checked out, though we did manage to get extra towels. It wasn't a huge deal, but I would've liked a little more attention to the room service schedule.

The room decor was appealing, but the cleanliness left much to be desired.

I truly appreciated the beautiful decor of the hotel and its clean, spacious rooms. The outdoor patio area was lovely, offering a pleasant place to relax. The staff were especially kind and accommodating during my stay.

More comfortable bedding would enhance the stay.

would definitely return here

The room was super clean, spacious, and had comfy beds. I loved the modern decor. Great amenities like a microwave, fridge, and coffee machine made it feel like home. The staff was really kind and helped with everything. The fitness center was nice too, and the outdoor pool looked inviting with sun loungers. Breakfast was pretty good.

I had a fantastic experience at the Holiday Inn Express in Addison. The staff went above and beyond when I arrived soaked from the rain. The room was comfy, with great amenities like a flat-screen TV and full-size toiletries in the bathroom. The variety of snacks available was a fun bonus that added a personal touch to my stay. However, there was a weird smell in the room and bathroom initially, which thankfully faded quickly. I would have liked maid service while I was out, but I passed the friendly maid who was busy cleaning the next room. Even though we got extra towels, it would have been nice to have room cleaning after a long night. Overall, a great stay despite a few minor hiccups!